Refund policy
Last Updated: May 3, 2026
At heatstreetwearoriginal, we specialize in the resale of authentic streetwear items. Due to the nature of our business, all sales are final.
1. No Returns or Exchanges
We do not accept returns, refunds, or exchanges under any circumstances, including but not limited to:
-Wrong size ordered
-Change of mind
-Fit issues
-Buyer’s remorse
-Minor cosmetic imperfections consistent with pre‑owned, vintage, or deadstock items
All items are sold as‑is and are carefully inspected before shipping.
2. Shipping Address Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you entered an incorrect address, contact us immediately at heatstreetwearoriginal@gmail.com. We will attempt to assist if the order has not yet shipped, but:
-We cannot guarantee changes once an order is placed
-We cannot issue refunds for orders lost due to an incorrect address provided by the customer
3. Order Accuracy
Before placing an order, please ensure that:
-The item, size, and model selected are correct
-You have reviewed all product photos and descriptions
-Your shipping information is accurate
Once an order is submitted, it cannot be canceled or modified.
4. Authenticity Guarantee
All items sold by heatstreetwearoriginal are 100% authentic. Each product is verified before being shipped.
5. Damaged or Incorrect Items
If your item arrives damaged during transit or you receive the wrong item, you must contact us within 48 hours of delivery with:
-Your order number
-Clear photos of the item and packaging
-A description of the issue
We will review the case and determine the appropriate next steps. This is the only exception to our “all sales are final” policy.
6. Shipping Regions
We currently only ship to:
-Canada
-United States
-Mexico
Orders placed from outside these regions may be canceled automatically.
7. Contact Us
For questions about this Return Policy, contact us at:
Email: heatstreetwearoriginal@gmail.com Store Name: heatstreetwearoriginal Location: Canada